IMER Parts Ordering 

IMER USA Direct has access to all IMER Equipment Parts that are still available. If the part you need isn't listed on the website just email us for availability and pricing. The most commonly needed IMER parts are listed here on the website for you to order and pay with a credit card. We are working each day to expand our parts selection. Again, if you don't see what you need email me at "mike@imerusadirect.com".

If you have no idea what the part number is that you need there are PDF manuals here on our website that can be downloaded that show the complete parts breakdown by schematic drawing and have the part numbers listed. You can also go to the main IMER GROUP Website and find the latest manual by just clicking on the link below. 

Manuals - IMER Group | USA (imerusa.com)

If the part you need is not listed on the website or if you have questions about a part the quickest way to get an answer is to do the following:

1.  Email me with your question at : mike@imerusadirect.com
2.  Text me your question directly at: 475-235-7388.

For the quickest and most accurate response always include the following information: 

1.  Your name, location, phone number and email.
2. The model and description of your IMER equipment.
3. The serial number, and the date of when it was manufactured which  is normally located on a label on the equipment.
4.  How urgently you need the part (Next Day or no hurry)

I will do my best to get back to you within 30 to 60 min if not sooner but it could be 2 to 3 hours or the next day.  We ask that you try not to call due to the volume of calls we receive. It unlikely we will answer the phone if you call and much easier if you send your question by the above way so we can get an answer for you and either call, email, or text you back. We are only do call backs at the very end of the day or first thing the next morning so be aware of that if you do call and leave a message.

IMER TECH SUPPORT  800-275-5463

If you have a question about your IMER machine and operational issues that involve any electrical issues, gasoline or diesel motor issues, mechanical breakage or warranty issues you need to call the IMER GROUP Main Corp Office at 800-275-5463. Due to liability issues we are unable to help you with these questions. The most we can do is email or call and request that someone from the IMER Group Corp office call you to help with your issues.  

Support provided by IMER USA Direct is limited to training and advising you on HOW TO OPERATE  your IMER Machine and what materials it can cut, mix, pump, or spray.  We can discuss job site set up and work applications and advise you on how to get the most performance and success from your IMER machine.